Field Support Engineer

16,000 - 28,000 /month

Labtech Electronics Private Limited

Porur, Chennai

0 - 2 years Experience in Field Sales

2 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

Job Title: Field Support Engineer

Role Summary

The Field Support Engineer is a mobile technical expert dedicated to ensuring the continuous operation of electronic instrumentation at client facilities. This role requires a blend of high-level technical diagnostic skills and "white-glove" customer service to manage high-pressure breakdown situations and complex onsite integrations.

Core Responsibilities

Onsite Erection & Commissioning: Supervise the physical placement (erection) and electrical integration of instruments. Perform the "Power-On" tests and final hand-over to the client.
Preventive & Predictive Maintenance: Manage the AMC (Annual Maintenance Contract) calendar for assigned accounts. Perform routine calibrations to ensure instruments remain within specified accuracy tolerances.
Emergency Breakdown Support: Travel at short notice to troubleshoot critical system failures. Identify if the issue is hardware-based (PCB failure, sensor drift) or environmental (power surges, improper grounding).
Site Surveys: Conduct pre-installation visits to evaluate site readiness, ensuring power, cabling, and mounting requirements are met before the equipment arrives.
Technical Liaison: Act as the bridge between the client and the R&D/Factory team. Provide detailed feedback on recurring product flaws observed in the field.
Spares Management: Maintain a personal inventory of critical "trunk stock" (spare boards, cables, and fuses) to ensure first-time-fix rates are high.

Technical Skills Matrix

Feature Field Support Requirement Diagnostics : Expert level with Multimeters, Loop Calibrators, and HART Communicators.

Schematics : Ability to read and red-line P&IDs (Piping and Instrumentation Diagrams) and Wiring Loop drawings.

Digital Skills : Configuration of Modbus, RS485, or 4-20mA signals; basic PLC logic troubleshooting.

Documentation : Creation of detailed "Root Cause Analysis" (RCA) reports for the client's engineering team

Other Details

It is a Full Time Field Sales job for candidates with 0 - 2 years of experience.

More about this Field Support Engineer job

Can freshers or experienced candidates apply for this Field Support Engineer role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Field Support Engineer role.
What salary is offered for this Field Support Engineer job?
Ans : The salary for this Field Support Engineer job ranges between ₹16,000-₹28,000 per month.
What is the work schedule for this Field Support Engineer job?
Ans : This Field Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Porur, Chennai.
How many vacancies are there for this Field Support Engineer job?
Ans : There are 2 vacancies for this Field Support Engineer role.
Is this job open for all genders?
Ans : Yes, this Field Support Engineer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Field Support Engineer position is Porur, Chennai.
What makes this Field Support Engineer job a good opportunity?
Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹16,000-₹28,000 per month. This is a Full Time job and has 2 openings.