Field Support Engineer

Field Engr

Academic- Minimum 3-year Diploma from recognized Institute in engineering/B.Sc. or Higher (IT)/BCA/BE/B.Tech. Good Communication Skill

Certifications – MCP/MCSA/CCNA OR EQIVALENT

3 Years

Skills

• Handle computer hardware, operating system, mail client, Network configuration & office application.

• Analytical problem-solving areas

• Can be able to installation, configuration of systems/ Printers and other peripherals.

• Coordinate with Warranty vendors for Break fix of desktops and laptops.

Roles & Responsibilities

Attend to all Incidents within the scope of PARTNER as allocated by Helpdesk Engineers.

• Escalate the Calls beyond knowledge to Incident Manager.

• Update Incident Manager on Call Status, Call Closure along with RCA/ Resolution Details,

• Update Antivirus Signatures & OS/Application Patches.

• Update Shift In charge/Program Manager about P4 Incidents,

• Provide Standby after taking prior approvals from Team Leader.

• Track pending calls for any follow-up action.

• Be familiar with all the printers and their installation procedures.

• Able to manage VC, Projector, Voice/ data related activity.

• Must be trained in end users’ application and device support

• It is a Full Time Field Sales job for candidates with 3 - 6 years of experience.

More about this Field Support Engineer job

1. What is the eligibility criteria to apply for this Field Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Field Support Engineer job?
   Ans: This Field Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Support Engineer job?
   Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., Cantik Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Support Engineer role?
   Ans: There is an immediate opening of 10 Field Support Engineer at Cantik Technologies Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Support Engineer job?
   Ans: This Field Support Engineer job has 09:00 AM - 06:00 PM timing.