Field Support Engineer

15,000 - 18,000 /month

Cantik Technologies Private Limited

Arjani, Sagar

6 - 12 months Experience in Field Sales

1 Opening

Full Time

Job Highlights

Sales Type: Software & IT Services

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

Bike, Smartphone, Aadhar Card, 2-Wheeler Driving Licence

Job Description

Job Summary

We are looking for a Field Support Engineer to provide onsite IT support to end users and resolve hardware, software, and basic networking issues. The candidate should have hands-on experience in laptop/desktop troubleshooting and hardware replacement and should be comfortable travelling to client locations.

Key Responsibilities

Provide onsite technical support for desktops, laptops, printers, and other IT peripherals.
Diagnose and resolve hardware and software issues.
Perform laptop/desktop repair and troubleshooting.
Replace and troubleshoot hardware components such as RAM, HDD/SSD, motherboard, keyboard, battery, adapter, etc.
Install and configure Windows 10/11 and required applications.
Troubleshoot MS Office, Outlook, email, and user-related issues.
Perform basic LAN, Wi-Fi, TCP/IP, DNS, and DHCP troubleshooting.
Install and configure printers and other peripherals.
Coordinate with vendors for hardware repair and replacement.
Maintain proper records of IT assets, spare parts, and service activities.
Update and close tickets within defined SLA timelines.
Travel to different customer/client locations as required.
Provide professional and timely support to end users.

Required Skills

6 months–3 years of experience in Field Support / Desktop Support / IT Support.
Strong hands-on knowledge of laptop and desktop hardware troubleshooting.
Knowledge of Windows OS and MS Office.
Basic networking knowledge.
Good troubleshooting and problem-solving skills.
Good communication and customer-handling skills.
Willingness to travel for onsite support.

Other Details

It is a Full Time Field Sales job for candidates with 6 months - 1 years of experience.

More about this Field Support Engineer job

Who is eligible to apply for this Field Support Engineer job at Cantik Technologies Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Field Support Engineer job offered by Cantik Technologies Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Field Support Engineer position.
What is the work schedule for this Field Support Engineer job?
Ans : This Field Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Arjani, Sagar.
How many vacancies are there for this Field Support Engineer job?
Ans : There is 1 vacancy for this Field Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Field Support Engineer role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Support Engineer position is Arjani, Sagar.
What makes this Field Support Engineer job a good opportunity?
Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.