Job Title: Supervisor – Field Collections (PAN India)
Experience: 4–7 years
Location: NSP
Industry: NBFC / Fintech / Banking (Short-term Loans Preferred)
Job Summary:
We are hiring a strong and experienced Team Leader to manage PAN India field collection agencies, ensure strict governance, prevent fake field visits, and drive on-ground recovery performance. The role involves daily account allocation, productivity monitoring, and regular reviews with agencies.
Key Responsibilities:
Manage & monitor field collection agencies across India
Track field visits, verify genuineness, prevent fraudulent or fake visits
Drive bucket-wise collections performance to meet monthly targets
Allocate daily accounts to agencies and ensure visit productivity
Conduct weekly/monthly reviews and publish MIS
Ensure strict compliance & governance across field activities
Coordinate with internal teams for escalations & resolutions
Required Skills:
Strong knowledge of field collections operations
Vendor management & governance
Analytical skills, MIS/Excel experience
Ability to handle PAN India field agencies
Strong communication, negotiation & leadership skills
Qualifications:
Graduate/Post Graduate
1-2 years, experience in field collections with supervisor