Identify and target potential clients (manufacturers, distributors, e-commerce, SMEs).
Generate new leads through cold calls, field visits, and networking.
Convert leads into long-term customers.
Achieve monthly/quarterly/annual sales targets.
Upsell and cross-sell transport solutions (FTL, PTL, express, warehousing, etc.).
Focus on high-margin and volume clients.
Maintain relationships with key accounts.
Handle client queries, complaints, and ensure high satisfaction.
Conduct regular meetings and reviews with clients.
Prepare competitive quotations based on market conditions and internal costing.
Negotiate rates and terms with clients while maintaining margins.
Coordinate with operations for feasibility before committing.
Keep updated on competitor pricing, service offerings, and market trends.
Share insights with leadership for pricing, product, or service enhancements.
Work closely with dispatch, tracking, and documentation teams to ensure seamless delivery.
Ensure committed transit times and SLAs are met.
Maintain accurate sales records and client data in CRM or ERP.
Submit daily/weekly/monthly reports to management.
Track KPIs like lead conversion rate, sales per client, collection status, etc.
Ensure timely invoicing and payment collection from clients.
Coordinate with accounts team and resolve disputes, if any.
Participate in transport expos, client events, or promotional campaigns.
Promote new services or routes launched by the company.
Train and guide junior sales staff.
Allocate targets and review their performance regularly.