Field Sales Officer

Key Responsibilities:

Financial Responsibilities:

• Achieve monthly and quarterly targets for gold loan disbursement and portfolio growth

• Cross-sell financial products such as insurance and savings accounts

• Monitor repayments and ensure timely collections to minimize delinquencies

• Support branch profitability through quality sourcing and customer retention

• Assist in cash handling and documentation during gold loan processing (if required)

Non-Financial Responsibilities:

• Conduct field visits and community outreach to source new customers

• Verify gold and KYC documents, process loan applications, and ensure accurate data entry

• Provide clear communication on interest rates, terms, and repayment schedules

• Maintain follow-ups for renewals, top-ups, and customer feedback

• Ensure proper storage of pledged gold and maintain accurate records

• Coordinate with valuation and back-office teams for seamless loan disbursal

Compliance & Risk Responsibilities:

• Adhere to internal policies, RBI regulations, and gold loan procedures

• Maintain confidentiality of customer data and follow gold handling protocols

• Report suspicious transactions and ensure audit-ready documentation

Required Skills & Competencies:

Functional Competencies:

• In-depth understanding of gold loan products and lending processes

• Customer service and sales orientation

• Knowledge of KYC, credit norms, and documentation

• Proficiency in MS Excel, email, and banking software

• Ability to manage fieldwork and customer visits

Behavioural Competencies:

• High level of integrity and ethical conduct

• Strong communication and interpersonal skills

• Self-motivated, target-driven, and disciplined

• Ability to work independently and collaboratively

• Professional grooming and punctuality

Additional Requirements:

• Must own a mobile phone and two-wheeler for daily field activities

• Comfortable using digital tools for reporting and documentation

• Willingness to travel locally for customer sourcing and service

• It is a Full Time Field Sales job for candidates with 1 - 3 years of experience.

More about this Field Sales Officer job

1. What is the eligibility criteria to apply for this Field Sales Officer job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Field Sales Officer job?
   Ans: This Field Sales Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Sales Officer job?
   Ans: No, there is no fee applicable for applying this Field Sales Officer job and during the employment with the company, i.e., CAREER CRAFT COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Sales Officer role?
   Ans: There is an immediate opening of 2 Field Sales Officer at CAREER CRAFT COMPANY
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Sales Officer job?
   Ans: This Field Sales Officer job has 09:00 AM - 06:00 PM timing.