Field Sales Officer

Job Description: Placement Coordinator – Demand

Reporting To: Team Leader – Demand
Division/Business: Gro Market Place
Location: Bangalore, Pune, Mumbai, Chennai, Salem
Experience: 2–4 years with relevant experience

Role Overview

The Placement Coordinator – Demand will be responsible for ensuring seamless execution of load placements for onboarded Load Service Providers, MSMEs, and Major Fleet Owners on the Gro Market Place platform.

This role focuses on coordinating with Load Providers, ensuring fleet availability, facilitating first and subsequent load placements, and supporting the Team Leader to maintain high supplier satisfaction and platform activity.

Key Responsibility Areas

1. Load Placement Coordination

   • Ensure timely first and subsequent load placements with onboarded Load Providers.

   • Maintain active communication with Load Providers to confirm fleet availability and readiness.

   • Coordinate with Team Leaders and Field Supply Executives for smooth execution of transactions.

2. App Usage & Digital Adoption

   • Guide Load Providers in using the GroOne App effectively.

   • Ensure digital mode of transactions for all placements.

3. Fleet & Supplier Support

   • Monitor fleet availability for lane-specific demand.

   • Address minor operational issues and escalate major concerns to the Team Leader.

Key Performance Indicators (KPIs)

• Number of Load Providers kept active on the platform.

• First Load Conversion Rate: Percentage of suppliers completing their first transaction.

• Placement Efficiency: Vehicles successfully placed for loads received.

• Supplier Satisfaction: Feedback/Testimonials collected from Load Providers.

• Payment Collection: Timely collection of payments from Load Providers.

Preferred Qualifications

• Any Degree or Diploma.

• Fluency in local language and English to communicate effectively with Load Providers.

• Knowledge of using Tab, mobile, or laptop devices for app support and documentation.

• Proactive, self-starter, able to work independently with minimal guidance.

• Willingness to travel within the assigned cluster/region.

• Good understanding of local geography, fleet operations, and market characteristics.

• It is a Full Time Field Sales job for candidates with 2 - 4 years of experience.