Field Sales Manager

Role Overview

The Territory Manager is a frontline revenue and relationship role responsible for territory growth, clinic acquisition, and sustained order generation.

This is a field-intensive position requiring:

• Disciplined daily activity

• Strong product understanding

• Professional engagement with dermatologists and clinic owners

• Structured follow-ups and reporting

The TM represents premium, high-ticket international brands. Every interaction must reflect credibility, clarity, and confidence.

This role offers clear growth into Key Accounts Manager positions for consistent performers.

Key Responsibilities

Product Promotion & Sales Execution

• Promote and detail luxury skincare products to dermatologists, clinics, and wellness establishments.

• Conduct structured scientific presentations and product positioning discussions.

• Generate consistent orders through disciplined follow-ups.

• Drive repeat business and improve brand penetration within assigned accounts.

Objective: Steady and predictable territory revenue growth.

Clinic Acquisition & Relationship Building

• Identify and onboard new dermatology clinics and premium wellness partners.

• Build long-term professional relationships with doctors and key decision-makers.

• Reactivate dormant or underperforming accounts through structured engagement.

• Maintain service discipline and timely communication.

Objective: Sustainable expansion of active clinic base.

Product Knowledge & Field Coordination

• Maintain strong knowledge of skincare science, product indications, and competitor landscape.

• Support clinics with appropriate protocol positioning.

• Coordinate with Trainers for demos, CMEs, and in-clinic sessions.

• Represent the brand with professionalism in all field interactions.

Objective: Trusted and credible brand representation.

Market Intelligence & Reporting

• Capture competitor activity, pricing insights, and doctor feedback.

• Identify emerging clinics and growth opportunities.

• Submit structured weekly and monthly field reports.

• Maintain accurate CRM entries and visit logs.

Objective: Clear market visibility and reporting discipline.

Operational Coordination

• Coordinate with logistics and stockists for smooth order fulfilment.

• Track sampling and demo follow-ups.

• Maintain compliance with attendance and reporting processes.

Objective: No operational gaps affecting clinic satisfaction.

Communication & Representation Standards

This role involves direct engagement with dermatologists, aesthetic physicians, and premium wellness establishments.

Therefore:

• Fluency in spoken and written English is mandatory.

• The candidate must be confident conducting product discussions in English.

• Professional grooming, articulation, and composure are essential.

• The ability to represent luxury, high-value international brands with maturity and credibility is non-negotiable.
  

Key Performance Indicators (KPIs)

KPI Area - Performance Focus

• Revenue Growth - Consistent monthly order generation and repeat business

• Field Activity - Regular productive clinic visits

• New Clinic Acquisition - Expansion of active accounts

• Conversion Discipline - Follow-up from sampling and demos

• Account Retention - Active reorder cycle

• Market Intelligence - Structured territory insights

• Reporting Accuracy - Clean CRM data and on-time submissions
  

Qualifications & Skills

• Bachelor’s degree (B.Pharm preferred)

• Strong relationship-building ability

• Fluent English communication skills (mandatory)

• Professional presentation and conduct

• Field-oriented and self-disciplined

• Willingness to travel within assigned territory

• It is a Full Time Field Sales job for candidates with 2 - 3 years of experience.