Paytm FSE / Sales Officer — Sample Job Description
Key Responsibilities
Merchant Acquisition & Product Deployment: Conduct market visits to onboard new merchants and deploy Paytm’s products—such as QR codes, Soundboxes, EDC (card swipe) machines, POS software, and other financial solutions.
Paytm
Lead Generation & Sales Targets: Generate leads through visits and close sales to meet monthly or weekly targets (1 Soundbox devices in a day).
Customer Satisfaction & Retention: Provide explanations of product benefits, assist merchants with usage, and resolve any issues to ensure high satisfaction and repeat business.
Market Intelligence: Gather and report on feedback and competitor initiatives to help improve Paytm’s offerings.
Branding & Promotion: Execute branding activities and ensure visibility of Paytm assets in assigned territories.
Reporting & Coordination: Maintain daily sales and lead logs, and update on performance metrics.
Qualifications & Requirements
Education: Ranges from 10th grade to graduate-level eligibility.
Experience:
Freshers welcomed in many openings.
Senior roles (Senior FSE or team leads) expect 1–6 years in field sales, especially in fintech, telecom, or FMCG.
Assets: A two-wheeler, valid driving license, and smartphone—typically Android—for field operations.
Soft Skills: Excellent communication, negotiation, and interpersonal skills; goal-oriented with self-driven attitude.
Compensation & Incentives
Base Salary: Varies across regions—from ₹12,000/month to around ₹2.5–3 LPA.
Incentives & Allowances: Monthly incentives based on performance, including petrol allowance, conveyance, mobile bills, and daily attendance bonuses. High performers can earn up to ₹50,000/month.
Benefits: Provident Fund (PF), Employee State Insurance (ESI), health insurance, and recognition programs