For Sales & Merchant-Facing Roles (e.g., Field Sales Executive, High Value Officer):
Merchant Onboarding:
Visiting retail shops and other businesses to onboard them onto the Paytm platform and educate them on how to use it for payments.
Sales & Target Achievement:
Meeting sales targets for various payment solutions like QR codes, soundboxes, EDC/card swipe machines, and point-of-sales (POS) software.
Product Deployment & Explanation:
Deploying products and explaining their benefits and best practices at client locations.
Merchant Support:
Revisiting existing merchants to resolve their queries and ensure customer satisfaction, leading to higher sales conversions and retention.
Market Feedback:
Gathering feedback on existing products and competitor activities for potential product enhancements.
Branding:
Performing branding activities at retail shops within their assigned territory.
For Category Management Roles:
Data Analysis:
Extensive data crunching to analyze performance and identify gaps.
Campaign Monitoring:
Daily monitoring of campaign performance and implementing corrective measures.
Post-Campaign Analysis:
Preparing post-campaign analysis with key data points and actionable insights.
Category Management:
Overseeing and managing various categories like Paytm Deals, Scratch cards, and Paytm First Points.
For Other Roles (e.g., Software Engineer, Customer Support):
Software Development: Coding and developing various software solutions for the company.
Technical Support: Providing support and resolving issues for technical products and services.
Customer Interaction: Handling customer inquiries, providing guidance, and resolving issues.
Team Leadership: For leadership roles, responsibilities include providing orientation and feedback to team members and tracking performance.