JOB SUMMARY
The Sales Associate is able to work in a fast-paced environment, learn about the products, and
engage with customers in a friendly and professional manner. She/he/they will be joining a small but
mighty team committed to providing excellent customer service and driving sales through product
expertise. The Sales Associates are supposed to do field work get in new customers and market and
introduce the company to latest customers.
This role is open to candidates of all backgrounds and abilities.
JOB RESPONSIBILITIES
Customer service
Engage with customers in a positive, approachable and respectful manner.
Assist customers with product inquiries, providing in-depth product knowledge and suggestions based on their needs. And to maintain consistent relationship with the customers and attend to their needs.
Handle customer concerns, ensuring a high level of satisfaction by resolving issues promptly.
Sales and Product Promotion
Achieve or exceed monthly sales goals by using effective sales techniques.
Inform customers about promotions, special offers and loyalty programs to enhance sales. And to keep the customers updated about the latest works and projects done by the company.
Upsell and cross-sell products to meet customer needs and increase sales opportunities.
Educational and Experience
10+2 pass or equivalent Previous experience in retail, customer service or sales is preferred, but not required.
Skills & Competencies:
Strong communication and interpersonal skills, with the ability to engage customers in a professional and friendly manner.
Basic knowledge of Sales & Marketing.
Ability to work in a team environment and collaborate with other associates to achieve sales goals.