Key Responsibilities
Supervision of security guards at assigned sites
Conduct regular day/night site inspections
Ensure proper uniform, grooming, and discipline of guards
Handle client complaints and resolve operational issues
Maintain attendance, deployment, and incident records
Recruit and coordinate replacement guards when required
Conduct basic training and briefing for guards
Ensure statutory compliance (PF, ESI, registers, etc.)
Report daily activities to Operations Manager
Emergency handling & escalation management
Conduct regular site inspections to ensure cleanliness and hygiene standards are maintained.
Manage attendance, duty rosters, and shift allocation for housekeeping staff.
Ensure proper use of cleaning chemicals, machines, and materials.
Train housekeeping staff on cleaning procedures, safety, and grooming standards.
Address client complaints and resolve operational issues promptly.
Maintain records such as attendance sheets, material usage, and inspection reports.
Coordinate with vendors for housekeeping supplies and equipment.
Ensure compliance with safety and hygiene policies.
Submit regular site visit and performance reports to management.