Field Executive

Job Title: Field Executive – Payment Follow-up / Collections

Location: Bengaluru (Field Role – travel across Bengaluru)

Department: Collections / Recovery

Job Summary

We are looking for a Field Executive – Payment Follow-up to visit customers across Bengaluru to follow up on pending payments, collect dues, and ensure timely recovery of outstanding amounts. This is a field-intensive role requiring daily travel across assigned areas of the city.

Key Responsibilities

• Visit customers/clients at their given addresses across Bengaluru to follow up on overdue payments

• Collect payments (cheque/digital) as per company policy and issue proper receipts

• Maintain a daily visit plan/route covering assigned zones and customer list

• Update payment status, customer feedback, and visit reports in the system/app daily

• Negotiate and remind customers about due dates, EMIs, or outstanding bills professionally

• Escalate difficult or disputed cases to the reporting manager

• Maintain proper documentation of collected payments and hand them over as per process

• Build good rapport with customers to reduce future payment delays

• Achieve daily/weekly/monthly collection targets

Requirements

• Minimum qualification: Graduate (B. Com)

• Prior experience in field collections, sales, or delivery preferred (fresher’s can also apply)

• Good communication skills in Kannada, Hindi, and English

• Comfortable with extensive daily travel across Bengaluru

• Own two-wheeler with valid driving license preferred

• Basic knowledge of smartphone apps for reporting/updates

• Honest, disciplined, and target-oriented attitude

Skills

• Good negotiation and interpersonal skills

• Local area knowledge of Bengaluru preferred

• Ability to handle rejection and difficult conversations calmly

• Basic record-keeping and reporting

Compensation

• Fixed salary + performance-based incentives

• Travel/fuel allowance (as applicable)

Working Conditions

• Full-time field role, 6 days a week

• Extensive travel across Bengaluru city required

Must carry valid ID/authorization letter for customer visits

• It is a Full Time Field Sales job for candidates with 0 - 6+ years Experience.