Field Executive

Address : H-141, Sector-63, Noida U.P. 201301

Office Timings: 9:00 AM – 6:30 PM ( Monday to Saturday; Sunday off or as per company policy)

Job Type: Full-time

Overview:

We are seeking a motivated and target-driven Tele Collection Executive to join our finance/collections team. The ideal

candidate will manage and pursue overdue accounts over the phone, maintain accurate records, and work toward

reducing days outstanding while ensuring courteous and compliant customer interactions.

Key Responsibilities:

- Contact customers with overdue payments via outbound/inbound calls and follow a structured collection process.

- Verify account information, payment history, and outstanding balances; update notes in the CRM after each call.

- Negotiate payment arrangements and secure commitments for timely resolution.

- Escalate delinquent accounts to the supervisor or legal/compliance as per policy.

- Reconcile daily collections, monitor aging reports, and achieve assigned collection targets.

- Maintain customer-focused and professional communication; handle disputes, complaints, and inquiries effectively.

- Ensure compliance with company policies, applicable laws, and data privacy standards during all interactions.

- Maintain accurate documentation of all interactions, promises, and settlements.

- Generate and submit periodic reports on collection activities and outcomes.

Required Qualifications and Skills:

- Educational Qualification: Minimum 12th.

- Experience: freshers can apply.

- Language: Hindi.

- Communication: Clear, confident, and persuasive communication skills; good listening and negotiation abilities.

- Computer Skills: Basic computer literacy.

- Attitude: Target-driven, resilient, empathetic, and able to handle difficult conversations professionally.

- Time Management: Strong organizational skills and ability to manage multiple accounts efficiently.

Working Conditions:

- Indoor work environment; seated at a desk for long periods.

- May require occasional overtime or shift adjustments based on workload or process requirements.

- Travel not required.

- PF/ESI as per statutory requirements (if applicable).

- Attendance bonus or incentives may be considered based on performance and policy.

- Other benefits as per company policy.

Performance Metrics:

- Collections achieved vs. target

- Call quality and adherence to script

- Contact rate and promise-to-pay ratio

Application Process:

- Interested candidates may send their updated resume to hrd@inspirebpo.com or apply via http://inspirebpo.com

• It is a Full Time Field Sales job for candidates with 0 - 4 years of experience.

More about this Field Executive job

1. What is the eligibility criteria to apply for this Field Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Field Executive job?
   Ans: This Field Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Executive job?
   Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Ig Techserv Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Executive role?
   Ans: There is an immediate opening of 5 Field Executive at Ig Techserv Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Executive job?
   Ans: This Field Executive job has 09:00 AM - 06:00 PM timing.