(Program Associate - Student Support and Operations)
Position Summary:
We are looking for a dedicated and field-ready Program Associate to drive end-to-end
operational activities for student learning programs, especially for JEE and Test Series batches.
1. Student Support & Mentoring:
-Conduct one-on-one and group sessions with students
-Guide students on post-10th academic/vocational pathways
-Regular counseling and onboarding
2. Outreach & Enrollment
-Identify high-potential schools using past results, government data, or official inputs
-Conduct school and home visits to identify eligible students
-Administer qualifying tests (offline at schools/centers/state level or online)
-Facilitate parent meetings and scholarship application guidance
3. Program & Batch Management
-Manage live classes, tests, assignments, and doubt sessions
-Conduct offline tests (primarily Sundays) and manage attendance, dropout, and performance
tracking
-Maintain waiting lists and refill dropouts as needed
-Add students to WhatsApp groups and ensure regular communication
-Track participation, test scores, and provide support based on trends
4. Event Planning & Student Engagement
-Organise student/parent meet-ups, motivational workshops, alumni meets,BootCamps
-Coordinate logistics for offline sessions and test series events,BootCamps
-Conduct bilingual (English + Punjabi) school workshops
5. Documentation & Reporting (Very Important part of the role)
-Maintain detailed student records, attendance, and batch-level data
-Write student journey notes and success stories in professional format (Doc)
-Collect alumni information and track student outcomes
Maintain detailed student records, attendance, and batch-level data
Write student journey notes and success stories in professional format (Doc)
Collect alumni information and track student outcomes
REGISTERED ADDRESS: A-2/73, SECOND FLOOR, SAFDARJUNG ENCLAVE, NEW DELHI
6. Coordination & Team Engagement
-Collaborate with academic, tech, and content teams for aligned delivery
-Follow operational norms: 6-days working, flexible weekly off, field-intensive
Requirements
Education: Graduate/Postgraduate in Social Work, Education, or related fields (e.g. B.Sc/ M.Sc/
B.Tech/M.Tech,etc.)
Experience: Minimum 2 years of work experience in student programs, nonprofit/NGO operations, field
implementation, or education sector initiatives
Skills:
-Proficient in Excel, PowerPoint, and data analysis
-Excellent written and verbal communication skills
-Willingness to travel to remote locations
High adaptability, time flexibility ( Flexible working – Going Beyond Time Hours/Dates), and
ownership mindset
-Fluency in Punjabi (mandatory) and English
-Multitask in dynamic environments
Proficient in Excel, PowerPoint, and data analysis
Excellent written and verbal communication skills.
Willingness to travel to remote locations
High adaptability, time flexibility ( Flexible working – Going Beyond Time Hours/Dates), and
ownership mindset
Fluency in Punjabi (mandatory) and English
Multitask in dynamic environments
Behavioural Competencies
● Accuracy and attention to detail.
● Growth mindset and eagerness to learn.
● Ability to manage workload independently.
● Strong collaboration and communication skills.
● Adaptability and flexibility in a dynamic work environment.
Salary: up-to 4 LPA
Location: Anywhere in Punjab