· Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer under JLG loans.
· Reviewing customers and analysing potential defaulters.
· Understanding default reasons and reporting to management.
· To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor.
· Responsible for process implementation of Cash Receiving and Cash Register.
· Review problematic accounts by understanding the issues and provide them better repayment structure.
· Visiting customers, guarantor and references.
· Issue repossession order in co-ordination with BM.
· Collection of due payments effectively and efficiently.
· Understanding OD status of all Assigned Centres/clients.
· Resolution of ODs, fully and partially.
· Quality of task performed in terms of efficiency, effectiveness, timely productivity.