A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 17,000 /month
Utkarsh Small Finance Bank Limited
Abubakar Nagar, Deoria
0 - 6+ years Experience in Field Sales
Full Time
Job Title: Collection Officer – MB
Job ID: NA
Product: JLG Department: Collections –Micro
Banking
Typical Grade: - Location (if applicable):
Reporting Manager: Deputy Manager – Collection - MB Direct Reports:
NA
JOB SUMMARY
Monitor and achieve collection targets set by the Bank. Responsible for processing the monthly
status to the concerned authority related to the recoveries.
KEY RESPONSIBILITIES
Responsible for regularly updating the client on the cases assigned for debt recovery from their
delinquent customer under JLG loans.
Reviewing customers and analysing potential defaulters.
Understanding default reasons and reporting to management.
To keep a tab on due calling data and update the new contacts and addresses of the customer and
guarantor.
Responsible for process implementation of Cash Receiving and Cash Register.
Review problematic accounts by understanding the issues and provide them better repayment
structure.
Visiting customers, guarantor and references.
Issue repossession order in co-ordination with BM.
Collection of due payments effectively and efficiently.
Understanding OD status of all Assigned Centres/clients.
Resolution of ODs, fully and partially.
Quality of task performed in terms of efficiency, effectiveness, timely productivity.
Monthly collection productivity for all assigned clients/ centres (Bucket Wise
Resolution / Roll Backs).
Reduction in total assigned DPD clients of centres on monthly basis.
Reduction in OD movement for all assigned clients/centres month on month Basis.
Regular visit other than centre meeting to all assigned clients.
Centre outstanding/OD/NPA of zero collection centres
