We are looking for a responsible and target-driven Field Officer for our Recovery/Collections Department. The ideal candidate will be responsible for visiting customers with overdue payments, negotiating settlements, and recovering outstanding dues in a professional and lawful manner.
Visit defaulters/customers as per the recovery list provided.
Follow up on overdue accounts through field visits and resolve disputes.
Collect outstanding payments while adhering to recovery process guidelines.
Negotiate repayment plans and ensure timely payments.
Maintain detailed visit and recovery records.
Coordinate with legal, finance, and call center teams for escalated accounts.
Submit daily reports and updates to the Recovery Manager.