A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Kashi Capital Private Limited
Kaiserganj, Bahraich
1 - 3 years Experience in Field Sales
Full Time
To ensure timely collection of EMI/overdue payments from customers, reduce overdue accounts, and maintain a healthy loan portfolio through regular customer follow-up and field visits.
Key Responsibilities
Follow up with customers for timely EMI and overdue payments through calls and field visits.
Visit customers and collect pending dues as per assigned targets.
Manage allocated accounts and ensure maximum on-time collection.
Follow up regularly on overdue, OD, SMA and hard-bucket accounts.
Identify reasons for payment delays and work towards resolution.
Maintain proper records of customer visits, commitments and collections.
Ensure daily collection and field activity is updated in the system/MIS.
Coordinate with the Branch Manager and other team members regarding difficult or high-risk accounts.
Maintain good customer relationships while ensuring timely recovery.
Escalate serious delinquency, skip cases and difficult accounts to the reporting manager.
Ensure compliance with company collection policies and customer communication guidelines.
Achieve monthly collection and recovery targets assigned by management.
