Job Description: Debt Recovery Agent – Group Loan

Position Title: Debt Recovery Agent (Group Loan)
Department: Collections / Recovery
Reports To: Field Collection Supervisor / Recovery Manager
Location: [Specify Location]
Employment Type: Full-time / Field Based

Job Summary

The Debt Recovery Agent (Group Loan) is responsible for the recovery of overdue group loans by engaging with borrower groups at the field level. The role involves regular field visits, coordination with Self-Help Groups (SHGs) / Joint Liability Groups (JLGs), ensuring repayment discipline, maintaining healthy customer relations, and achieving assigned collection targets in line with company policies and regulatory guidelines.

Key Responsibilities

• Conduct regular field visits to borrower groups for repayment collection.

• Ensure timely recovery of dues from SHG/JLG members.

• Communicate repayment schedules, penalties, and consequences of delays.

• Motivate and counsel group members to maintain repayment discipline.

• Negotiate repayment plans with defaulters while adhering to ethical practices.

• Record and deposit collected payments as per company guidelines.

• Maintain accurate records of field visits, collections, and customer interactions.

• Report chronic defaulters and recommend legal/disciplinary action where necessary.

• Support group meetings and educate customers on financial discipline.

• Build positive relationships with group members and community leaders.

Skills & Competencies

• Strong communication and persuasion skills (local language proficiency a must).

• Ability to handle field challenges and difficult conversations professionally.

• Basic knowledge of microfinance and group loan processes.

• Trustworthy, disciplined, and result-oriented.

• Ability to work independently and travel extensively.

Qualifications & Experience

• Minimum 12th Pass (Graduate preferred).

• Experience in microfinance, NBFC, or group loan recovery is desirable.

• Freshers with strong interpersonal skills may also be considered.

• Familiarity with rural/semi-urban areas and local community practices is an advantage.

Performance Indicators (KRA)

• Achievement of monthly/weekly collection targets.

• Group repayment discipline and on-time recovery percentage.

• Accuracy and timeliness of collection records & reporting.

• Number of overdue accounts resolved.

• Adherence to ethical collection practices and compliance norms.

• It is a Full Time Field Sales job for candidates with 0 - 1 years of experience.

More about this Field Collection Executive job

1. What is the eligibility criteria to apply for this Field Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹32500 per month + Incentives that depends on your interview. It's a Full Time job in Ballia.
3. How many working days are there for this Field Collection Executive job?
   Ans: This Field Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Collection Executive job?
   Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., FINWAY FOSTER.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Collection Executive role?
   Ans: There is an immediate opening of 5 Field Collection Executive at FINWAY FOSTER
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Collection Executive job?
   Ans: This Field Collection Executive job has 08:00 AM - 07:00 PM timing.