Field Collection Executive

Title: Field Collection Executive

Department: Collections / Recovery

Reports To: Collection Manager / Area Manager

Employment Type: Full-time

Job Summary:

The Field Collection Executive is responsible for visiting customers to collect overdue payments on loans, credit cards, or other outstanding dues. This role involves field visits, customer interactions, and follow-ups to ensure timely and effective collections while maintaining a positive customer relationship and adhering to legal and company guidelines.

Key Responsibilities:

• Visit customers at their home or office locations to follow up on overdue payments.

• Negotiate payment plans and ensure timely repayment.

• Educate customers on their outstanding dues and resolve any queries or disputes.

• Update collection status using mobile apps or manual reporting tools.

• Escalate difficult or non-cooperative cases to the Collection Manager.

• Ensure adherence to company policies and RBI/government collection norms.

• Maintain good customer service and handle sensitive situations tactfully.

• Submit daily reports and collection updates to the manager.

• Coordinate with the tele-calling team and back-office support for account details.

Key Requirements:

• Education: Minimum 10th pass / 12th pass; Graduation preferred.

• Experience: 0–2 years in field collections, recovery, or field sales. Freshers can apply.

• Skills:

  • Good communication and negotiation skills.

  • Basic knowledge of local geography.

  • Ability to handle pressure and difficult conversations.

  • Familiarity with smartphones and mobile apps.

• Language: Proficiency in local language; Hindi/English an added advantage.

• License: Must have a valid two-wheeler driving license and own vehicle.

• It is a Full Time Field Sales job for candidates with 6 months - 2 years of experience.

More about this Field Collection Executive job

1. What is the eligibility criteria to apply for this Field Collection Executive job?
   Ans: The candidate should be 10th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Field Collection Executive job?
   Ans: This Field Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Collection Executive job?
   Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Debtcare Enterprises Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Collection Executive role?
   Ans: There is an immediate opening of 3 Field Collection Executive at Debtcare Enterprises Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Collection Executive job?
   Ans: This Field Collection Executive job has 08:00 AM - 07:00 PM timing.