Field Collection Executive

18,000 - 45,000 /month*

Career Job Solution

Jhapetapur, Kharagpur

₹20,000 incentives included

Freshers in Field Sales

5 Openings

Incentives included

Full Time

Sales Type: Loan/ Credit Card

All Education levels

Males Only

08:00 AM - 07:00 PM | 6 days working

Job Benefits: Insurance, PF

Bike

Key Roles & Responsibilities

Conduct field visits to follow up with customers for recovery of overdue payments.

Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.

Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.

Update customer feedback, repayment status, and new information on the company app.

Achieve weekly and monthly collection targets.

Report on-ground challenges promptly to the Field Collection Manager.

Handle assigned personal loan EMI overdue accounts and ensure timely collections.

Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.

Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.

Handle bounced EMI cases and re-initiate follow-ups.

Update customer conversations, remarks, and payment status in CRM on a daily basis.

Coordinate with internal teams for dispute resolution and repayment-related queries.

Escalate high-risk, repeated defaulters, or sensitive cases to senior management.

Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience

Experience in Personal Loan / NBFC / Bank / Fintech Collections.

Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).

Experience in soft collection, early bucket recovery, and repayment counselling preferred.

Key Performance Indicators (KPIs)

EMI Collection Target Achievement (%)

PTP Conversion Rate

Calling Productivity & Connect Ratio

Resolution & Recovery Rate

Reduction in Overdue Portfolio

Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have All Education levels can apply for this Field Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹45,000 per month in this Field Collection Executive position.
What is the work schedule for this Field Collection Executive job?
Ans : This Field Collection Executive job has 6 days working days and timings from 08:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jhapetapur, Kharagpur.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 5 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Field Collection Executive job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Jhapetapur, Kharagpur.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹45,000 per month. This is a Full Time job and has 5 openings.