Field Collection Executive

18,000 - 45,000 /month*

Career Job Solution

City Centre, Amritsar

₹20,000 incentives included

1 - 6+ years Experience in Field Sales

5 Openings

Incentives included

Full Time

Skills Required

Area Knowledge

Job Highlights

Sales Type: Loan/ Credit Card

10th Pass and above

Males Only

08:00 AM - 07:00 PM | 6 days working

Job Benefits: Insurance, PF

Bike

Job Description

Key Roles & Responsibilities

Conduct field visits to follow up with customers for recovery of overdue payments.

Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.

Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.

Update customer feedback, repayment status, and new information on the company app.

Achieve weekly and monthly collection targets.

Report on-ground challenges promptly to the Field Collection Manager.

Handle assigned personal loan EMI overdue accounts and ensure timely collections.

Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.

Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.

Handle bounced EMI cases and re-initiate follow-ups.

Update customer conversations, remarks, and payment status in CRM on a daily basis.

Coordinate with internal teams for dispute resolution and repayment-related queries.

Escalate high-risk, repeated defaulters, or sensitive cases to senior management.

Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience

Experience in Personal Loan / NBFC / Bank / Fintech Collections.

Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).

Experience in soft collection, early bucket recovery, and repayment counselling preferred.

Key Performance Indicators (KPIs)

EMI Collection Target Achievement (%)

PTP Conversion Rate

Calling Productivity & Connect Ratio

Resolution & Recovery Rate

Reduction in Overdue Portfolio

Other Details

It is a Full Time Field Sales job for candidates with 1 - 6+ years Experience.

More about this Field Collection Executive job

Who is eligible to apply for this Field Collection Executive job at Career Job Solution?
Ans : Candidates should have a 10th Pass and above qualification and skills like Area Knowledge for this Field Collection Executive job offered by Career Job Solution.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹45,000 per month in this Field Collection Executive position.
What are the working days and timings for this job?
Ans : This Field Collection Executive job has 6 days working days and timings from 08:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in City Centre, Amritsar.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 1-7 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Collection Executive, you will work on skills like Area Knowledge.
Where is this job located?
Ans : This Field Collection Executive job is located in City Centre, Amritsar.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Area Knowledge along with 1-7 years of experience is ideal for this Field Collection Executive job.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹18,000-₹45,000 per month. This is a Full Time opportunity and has 5 openings available.