📢 Hiring: Field Recovery Executive (Debt Collection)
📍 Location: Delhi NCR & Gurugram (Field Job)
💼 Experience: 1–5 Years
🕒 Job Type: Full-Time
🚲 Travel: Field Visits Required
Job Overview
We are looking for dedicated and confident Field Recovery Executives to manage assigned customer accounts through field visits. The role involves meeting customers, discussing overdue payments, resolving payment-related issues, and assisting them with suitable repayment options while following all applicable guidelines.
Key Responsibilities
Visit customers at assigned locations to follow up on overdue accounts.
Discuss outstanding dues and encourage timely payments.
Assist customers with repayment plans and settlement options.
Record visit outcomes and update customer information.
Collect payments only through approved payment methods.
Trace customers when contact details or addresses have changed.
Maintain professional behavior during all customer interactions.
Achieve assigned recovery targets while ensuring compliance with company policies.
Eligibility
1–5 years of experience in Field Collection, Recovery, or Financial Services.
Active IIBF DRA Certification is mandatory.
Good knowledge of Delhi NCR and Gurugram routes.
Own two-wheeler with a valid driving licence.
Ability to communicate effectively and negotiate confidently.
Required Skills
Strong communication and convincing ability.
Good negotiation and problem-solving skills.
Self-motivated with a target-oriented approach.
Basic smartphone and reporting skills.
Ability to work independently in the field.
Salary & Benefits
Attractive Fixed Salary
Monthly Fuel/Travel Allowance
Performance-Based Incentives
Career Growth Opportunities
Supportive and Professional Work Environment
📩 Interested candidates can apply now for immediate joining.