We are looking for a FIELD EXECUTIVE ( LOAN RECOVERY AGENNT ) to join our team ASHPA GLOBAL SERVICES PVT LTD . The role offers 10,000 + INCENTIVE and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, c…