JOB TITLE: FIELD RECOVERY EXECUTIVE
📍 Location: Kharadi, Pune
🏢 Company: Angel Communication
Job Summary
We are looking for a dedicated and responsible Field Recovery Executive to recover overdue payments from customers on behalf of Banks and Financial Institutions. The Field Recovery Executive will visit customers in person, negotiate repayment plans, collect payments, and update recovery records while maintaining professional and ethical conduct.
Key Responsibilities
Visit customers at their residence or workplace to recover overdue payments.
Follow up on delinquent accounts for Personal Loans, Credit Cards, Auto Loans, and other financial products.
Explain outstanding dues and negotiate repayment plans with customers.
Collect payments through approved payment methods and provide acknowledgements where applicable.
Update visit reports, recovery status, and customer interactions in the company system.
Meet daily and monthly recovery targets.
Coordinate with the Team Leader regarding difficult or escalated cases.
Ensure compliance with RBI guidelines and company recovery policies.
Maintain professionalism and good customer relationships during recovery visits.
Eligibility
Minimum Qualification: 10th Pass / Graduate
Experience: Field Collections/Recovery experience is preferred. Freshers with good communication skills may also apply.
DRA Certification: Preferred/Mandatory (as per company requirement).
Vehicle Requirement: Must have a valid two-wheeler driving licence and own a two-wheeler.
Basic knowledge of smartphones and mobile applications.
Required Skills
Good communication and negotiation skills
Ability to handle difficult conversations professionally
Strong interpersonal and problem-solving skills
Target-oriented and self-motivated
Willingness to travel within the assigned area
Salary & Benefits
Salary: ₹16,000 – ₹23,000 per month (Based on experience and certification)
Performance Incentives
Travel Allowance (if applicable)
Career Growth Opportunities
Working Hours
Full-Time: 9:30 AM to 6:30 PM
Working Days: 6 Days a Week (As per company policy)
Contact for Interview
📞 Contact Number: 7666715038
Interview Address
Office No. 611, 7th Floor, Stellar Spaces
Kharadi Bypass Road, Opp. Zensar IT Park
Kharadi, Pune – 411014