Job Summary:
Responsible for visiting customers in the assigned area to collect overdue payments, follow up on pending accounts, and maintain positive customer relationships while ensuring timely recovery of dues.
Key Responsibilities:
Visit customers for collection of overdue payments.
Follow up on outstanding accounts and repayment commitments.
Negotiate payment schedules and resolve customer queries.
Maintain accurate collection records and daily reports.
Achieve monthly collection and recovery targets.
Ensure compliance with company policies and collection procedures.
Coordinate with internal teams regarding customer accounts and payment status.