An Education Counselor in the IT education sector typically:
Key Responsibilities
Counsel students on suitable IT courses based on their interests and career goals.
Explain course curriculum, duration, fees, certifications, and placement opportunities.
Handle inquiries through phone calls, emails, chat, and walk-in visits.
Follow up with prospective students and convert leads into enrollments.
Maintain student records in a CRM system.
Achieve monthly admission and revenue targets.
Coordinate with trainers and the admissions team.
Stay updated on current IT industry trends and job opportunities.
Required Skills
Strong communication and interpersonal skills.
Sales and counseling abilities.
Basic knowledge of IT courses and career paths.
CRM and MS Office proficiency.
Problem-solving and customer service skills.
Preferred Qualification
Bachelor's degree in any discipline.
1–3 years of experience in education counseling, admissions, or sales (freshers may also be considered by some organizations).