Customer Sales Executive

Customer Sales Associate – Job Description

About Turbo Shack:

Turbo Shack is a premier RC game arena offering three distinct zones: a high-speed race track, an immersive construction site, and a rugged off-road track. We provide a vibrant, family-friendly environment where enthusiasts of all ages can race, build, and explore.

At Turbo Shack, we believe in fostering excitement and community, and we’re looking for passionate individuals to help us deliver unforgettable experiences.

Position Overview:

We are seeking a dynamic and customer-focused Customer Sales Associate to join our team. This role is integral in creating a memorable customer experience for both inbound and outbound customers. The ideal candidate will manage the kiosk operations, ensure smooth opening and closing procedures, and provide consistent reporting.

Key Responsibilities:

- Deliver exceptional customer service by engaging with customers, answering queries, and guiding them through our offerings.

- Oversee the kiosk setup, ensuring a clean, organized, and inviting environment for customers.

- Handle both inbound (walk-ins, online inquiries) and outbound (prospective leads, follow-ups) customer interactions to boost engagement and sales.

- Manage opening and closing procedures, ensuring security protocols and operational readiness.

- Prepare and send daily, weekly, and monthly reports on sales, foot traffic, and customer interactions.

- Collaborate with the management team to strategize on sales initiatives and customer engagement tactics.

Salary & Perks:

We offer a competitive salary package, along with a unique benefit: you will have the opportunity to immerse yourself in the excitement of Turbo Shack—enjoy full access to our RC cars throughout your working day.

Join us not just for a job, but to be part of a passionate community of RC enthusiasts!

Required Qualifications:

- Prior experience in retail or customer service roles.

- Strong interpersonal skills with the ability to connect with diverse customers.

- Organized and detail-oriented, with a proactive approach to managing tasks.

- Proficiency with reporting tools and basic data management (Excel, CRM systems, etc.).

- Flexible schedule availability, including weekends and holidays.

Preferred Qualifications:

- Familiarity with kiosk or point-of-sale systems.

- Previous experience in a sales-focused environment.

- Knowledge of the RC game or food industry (if applicable).

We offer a supportive work environment, growth opportunities, and a chance to be part of a vibrant customer-centric team.

If you’re passionate about sales, RC cars, and creating outstanding customer experiences, we invite you to apply!

• It is a Full Time Field Sales job for candidates with 6 months - 2 years of experience.