Job Description: Customer Sales Associate (Kiosk Operations)
Position
Customer Sales Associate – Kiosk Operations
Location
Various Shopping Malls, Exhibitions, Community Events & Society Events (Bengaluru)
Salary
₹17,000 – ₹20,000 per month (Based on experience and performance)
Weekly Off
1 weekday off (Rotational)
About the Role
We are looking for an energetic, customer-focused, and enthusiastic Customer Sales Associate to represent our brand at shopping malls, exhibitions, community events, and society activations. You will be responsible for engaging customers, demonstrating products, managing kiosk operations, processing sales, and delivering an exceptional customer experience.
If you enjoy interacting with people, achieving sales targets, and working in a fun, fast-paced environment, we'd love to meet you.
Key Responsibilities
Customer Engagement
Welcome and engage every customer visiting the kiosk.
Explain products, services, and ongoing offers confidently.
Demonstrate products and answer customer queries.
Build rapport and encourage repeat visits.
Sales
Convert walk-in visitors into paying customers.
Upsell and cross-sell products and services.
Meet daily, weekly, and monthly sales targets.
Promote memberships, packages, and special offers.
Kiosk Operations
Open and close the kiosk as per company SOPs.
Maintain cleanliness and professional presentation of the kiosk.
Ensure products are properly displayed and stocked.
Handle billing, cash, UPI, and card payments accurately.
Inventory Management
Track stock levels and report shortages.
Maintain product inventory and sales records.
Assist during stock replenishment.
Event Operations
Represent the company during exhibitions, mall activations, and promotional events.
Set up and dismantle event kiosks when required.
Attract visitors through product demonstrations and promotional activities.
Customer Service
Deliver a friendly and memorable customer experience.
Resolve customer concerns professionally.
Collect customer feedback and maintain customer data where required.
Reporting
Submit daily sales reports.
Record customer inquiries and leads.
Coordinate with supervisors regarding stock and operational requirements.
Required Skills
Excellent communication skills (English and Kannada preferred; Hindi is an advantage)
Friendly and outgoing personality
Strong customer service attitude
Sales-oriented mindset
Ability to work independently
Basic computer and billing knowledge
Comfortable using smartphones, UPI apps, and POS systems
Positive attitude and willingness to learn
Eligibility
10th / PUC / Any Graduate
Freshers are welcome
Experience in retail, sales, customer service, hospitality, or events is an added advantage
Work Schedule
Rotational shifts based on mall/event timings
6 working days per week
1 weekday off (rotational)
Weekend and public holiday availability is mandatory
What We Offer
Competitive salary (₹17,000 – ₹20,000)
Sales incentives and performance bonuses
Training and skill development
Career growth opportunities
Dynamic work environment across malls and events
Opportunity to work with exciting products and customer experiences
Ideal Candidate
We are looking for someone who:
Loves talking to people.
Enjoys selling and achieving targets.
Is energetic and confident.
Maintains a professional appearance.
Can handle busy customer environments.
Is willing to travel to different mall locations and events within the city.
Represents the company with enthusiasm and integrity.
Apply Now
Position: Customer Sales Associate (Kiosk Operations)
Salary: ₹17,000 – ₹20,000 per month
Location: Bengaluru (Malls, Exhibitions, Community & Society Events)
Weekly Off: 1 Rotational Weekday
Join us and be the face of our brand, creating memorable customer experiences while growing your career in retail sales and event marketing.