Job Description :-
As a Customer Relationship Manager , you will play a pivotal role in cultivating and maintaining strong relationships with our valued customers. Your responsibilities will include:
Creating and maintaining comprehensive customer profiles and contacts to ensure personalized engagement.
Building effective relationships with key clients to maximize revenue and strengthen loyalty.
Participating in the development and execution of CRM strategies, such as communication plans, customer segmentation, and loyalty programs, to foster long-term customer engagement and retention.
Serving as the primary relationship manager and initial point of contact for all reward programs, negotiations, and communications.
Meeting with clients regularly and providing them with timely updates on their accounts and program status.
Requirements:
We are looking for candidates who possess the following qualifications:
Excellent communication skills to effectively interact with clients and internal teams.
Strong negotiation skills to secure favorable terms and agreements.
Ability to manage teams and multitask effectively in a dynamic environment.
Basic computer knowledge to navigate CRM systems and other relevant software.
Must own a two-wheeler for client visits and meetings.
If you are passionate about cultivating customer loyalty, driving referrals, and delivering exceptional service, we encourage you to apply for this exciting opportunity.
Compensation -
1) Fixed Salary
2) Attractive Incentive