Customer Relationship Manager

• Develop and manage relationships with existing and potential customers.

• Serve as the primary point of contact for customers to address inquiries, complaints, and feedback.

• Identify customer needs and work with internal departments (sales, support, product development) to meet those needs effectively.

• Ensure the timely and successful delivery of products and services.

• Monitor customer satisfaction and proactively resolve issues to ensure retention.

• Conduct regular check-ins or review meetings with clients.

• Maintain accurate customer records, communications, and progress reports.

• Use CRM software to track customer interactions and analyze customer data to improve engagement.

• Upsell or cross-sell products and services when appropriate.

• Collaborate with the marketing team to align customer communication strategies.

• It is a Full Time Field Sales job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Digisevaks.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 6 Customer Relationship Manager at Digisevaks
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Field Sales job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 10:00 AM - 07:00 PM timing.