Customer Care Executive

🧑‍💼 Customer Support Representative – Job Description

📌 Job Summary

We’re looking for a customer-focused, empathetic, and tech-savvy individual to join our support team. As a Customer Support Representative, you’ll be the first point of contact for our users, helping them resolve issues, answer questions, and ensure a smooth experience with our products and services.

🎯 Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media

• Troubleshoot product or service issues and guide users to solutions

• Maintain detailed records of customer interactions using CRM tools

• Escalate complex issues to appropriate departments when needed

• Provide feedback to product and engineering teams based on customer insights

• Ensure high levels of customer satisfaction and loyalty

🛠️ Required Skills & Qualifications

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and patience under pressure

• Familiarity with support tools (e.g., Zendesk, Freshdesk, Salesforce)

• Ability to multitask and manage time effectively

• Prior experience in customer service or support is a plus

🌟 Preferred Traits

• Empathy and a genuine desire to help others

• Tech-savviness and adaptability to new tools

• A proactive mindset and willingness to go the extra mile

• It is a Full Time Field Sales job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹35000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Comett Staffing Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at Comett Staffing Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Field Sales job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 09:00 सुबह - 06:00 शाम timing.