Collection Officer

15,000 - 45,000 /month*

Career Job Solution

Vijay Nagar, Jabalpur

₹20,000 incentives included

6+ months Experience in Field Sales

Replies in 24hrs

5 Openings

Incentives included

Full Time

Job Highlights

Sales Type: Loan/ Credit Card

10th Pass and above

Males Only

08:00 AM - 07:00 PM | 6 days working

Job Benefits: Insurance, PF

Job Description

We are looking for a Collection Officer to join our team at Career Job Solution. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹15,000 - ₹45,000 and prospects of growth.

Key Roles & Responsibilities

Conduct field visits to follow up with customers for recovery of overdue payments.
Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.
Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.
Update customer feedback, repayment status, and new information on the company app.
Achieve weekly and monthly collection targets.
Report on-ground challenges promptly to the Field Collection Manager.
Handle assigned personal loan EMI overdue accounts and ensure timely collections.
Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.
Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.
Handle bounced EMI cases and re-initiate follow-ups.
Update customer conversations, remarks, and payment status in CRM on a daily basis.
Coordinate with internal teams for dispute resolution and repayment-related queries.
Escalate high-risk, repeated defaulters, or sensitive cases to senior management.
Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience

Experience in Personal Loan / NBFC / Bank / Fintech Collections.
Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).
Experience in soft collection, early bucket recovery, and repayment counselling preferred.
call- 9824341118
7983603666

Other Details

It is a Full Time Field Sales job for candidates with 6 months - 6+ years Experience.

More about this Collection Officer job

Who is eligible to apply for this Collection Officer job at Career Job Solution?
Ans : Candidates should have a 10th Pass and above qualification for this Collection Officer job offered by Career Job Solution.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹45,000 per month in this Collection Officer position.
What is the work schedule for this Collection Officer job?
Ans : This Collection Officer job has 6 days working days and timings from 08:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Jabalpur.
How many vacancies are there for this Collection Officer job?
Ans : There are 5 vacancies for this Collection Officer role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-7 years of experience are eligible to apply for this Collection Officer role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Collection Officer position is Vijay Nagar, Jabalpur.
What makes this Collection Officer job a good opportunity?
Ans : This Collection Officer job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 5 openings.