Key Responsibilities :-
Contact debtors via phone, email, or in-person visits to negotiate repayment plans.
Maintain accurate records of interactions, payments, and agreements.
Investigate and locate debtors using skip tracing techniques.
Advise debtors on payment options and consequences of non-payment.
Collaborate with legal teams when escalation is required.
Meet monthly recovery targets and report performance metrics.
Ensure compliance with relevant laws and company policies.
🎯 Skills and Competencies :-
Strong communication and negotiation skills.
Ability to handle difficult conversations with professionalism.
Basic understanding of financial and legal terminology.
Attention to detail and record-keeping.
Proficiency in CRM and debt management software