If you're hiring for an EMI Collection Executive, here's a comprehensive job description tailored to your needs:
The EMI Collection Executive is responsible for managing and collecting overdue payments from customers, ensuring timely recovery of dues, and maintaining positive customer relationships. This role involves direct interaction with clients to negotiate repayment plans and resolve payment issues.Your AI Recruiter for end-to-end Hiring
Customer Engagement: Contact customers with overdue payments via phone, email, or in-person visits to remind them of their dues and discuss repayment options.
Negotiation: Negotiate payment terms and settlements within company guidelines to facilitate timely recovery.
Record Maintenance: Maintain accurate and up-to-date records of all collection activities, including communication logs and payment arrangements.
Compliance: Ensure adherence to company policies and relevant legal regulations governing debt collection practices.
Reporting: Provide regular updates to management on collection status, challenges, and progress towards targets.
Dispute Resolution: Address and resolve customer disputes or concerns related to payments in a professional manner.
Collaboration: Work closely with other departments, such as credit and legal, to coordinate collection efforts and resolve complex cases.creditwisecapital.com+2Your AI Recruiter for end-to-end Hiring+2Your AI Recruiter for end-to-end Hiring+2creditwisecapital.com+1Your AI Recruiter for end-to-end Hiring+1Your AI Recruiter for end-to-end Hiring
Education: Minimum of a high school diploma; a degree in finance, business, or a related field is preferred.
Experience: freasher can apply
Skills:
Strong communication and negotiation skills.
Ability to handle difficult conversations and remain professional.
Proficiency in MS Office; familiarity with collection management software is a plus.
Attention to detail and strong organizational skills.
Knowledge of relevant laws and regulations related to debt collection.Your AI Recruiter for end-to-end Hiring+1Your AI Recruiter for end-to-end Hiring+1creditwisecapital.com+2padmasai.in+2padmasai.in+2Your AI Recruiter for end-to-end Hiring+1Your AI Recruiter for end-to-end Hiring+1creditwisecapital.com
Experience in field collections.
Ability to speak regional languages fluently.
Possession of a two-wheeler and a valid driving license.
Flexibility to travel as required.Apna+4padmasai.in+4padmasai.in+4WorkIndia+6Mahindra Finance+6Apna+6
Salary: ₹13,000 - ₹18,000 per month, based on experience and performance.
Incentives: Additional performance-based incentives may be offered.