Key Responsibilities
Contact customers via phone, email, or visits to collect pending payments.
Follow up on overdue accounts and payment commitments.
Maintain records of customer interactions and collection status.
Negotiate repayment plans when required.
Coordinate with the accounts and sales teams regarding outstanding invoices.
Prepare daily/weekly/monthly collection reports.
Ensure compliance with company policies and legal regulations.
Resolve billing and payment-related queries from customers.