We are seeking a motivated and responsible individual to join our collections/recovery team. The ideal candidate will have prior experience in collections and a good understanding of recovery processes.
Key Responsibilities
· Follow up with customers for overdue payments via calls, visits, and other communication channels
· Maintain and update collection records and reports
· Coordinate with internal departments for case resolutions
· Ensure compliance with company policies and regulatory guidelines during recovery efforts
· Meet collection targets within defined timelines
· Minimum qualification: 12th Pass
· DRA (Debt Recovery Agent) certification is preferred
· Prior experience in collections or recovery will be an advantage
· Strong communication and negotiation skills
· Basic computer proficiency and record-keeping skills
· Ability to work under pressure and meet deadlines
· Candidate should have a valid two-wheeler license
· Candidate should have a two-wheeler vehicle
The posting location will be 50 km or more from the candidate's native (hometown) location