Job Description:
Collection Executive - Home Loans
Position: Collection Executive - Home Loans
Department: Collections
Reports To: Collection Manager/Team Lead
Employment Type: Full-time
Salary Range : 15,000-30,000/-
Key Responsibilities:
Collections & Follow-Up:
1. Follow up with customers on overdue home loan EMIs through calls, visits, and digital communication.
2. Negotiate repayment plans and ensure timely recovery of outstanding dues.
3. Maintain accurate records of customer interactions, payments, and collection status.
4. Coordinate with internal teams and legal departments for escalated or delinquent accounts.
5. Ensure collections are carried out in compliance with company policies and regulatory guidelines.
Experience: 6 month to 1 year