Monitor accounts to identify overdue payments
Contact clients via phone, email, or mail regarding outstanding debts
Negotiate repayment plans and payoff deadlines
Maintain detailed records of communications and transactions
Investigate and resolve billing discrepancies
Update account statuses and databases regularly
Prepare reports on collection activity and outstanding debts
Alert management about non-compliant or uncooperative debtors
Initiate legal action when necessary
Collaborate with legal and accounting teams