A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 65,000 /month*
Iridium Infotech Private Limited
Greater Kailash II, Delhi
₹5,000 incentives included
4 - 6+ years Experience in Field Sales
Full Time
Customer Onboarding Associate
Company: Iridium Infotech
Industry: Real Estate
Location: 2nd Floor, M-55, M Block Market, Greater Kailash Part 2, New Delhi
Salary: ₹20,000 – ₹60,000 per month
Experience: Minimum 4 years of relevant experience in the same field
Employment Type: Full-time
About the Role
Iridium Infotech is looking for an experienced and customer-focused Customer Onboarding Associate to join our team. The ideal candidate will be responsible for guiding new customers through the onboarding process and ensuring a smooth and professional customer experience.
Key Responsibilities
Manage the complete customer onboarding process.
Communicate with customers through calls, emails, WhatsApp, and in-person meetings.
Understand customer requirements and provide timely assistance.
Coordinate with sales, operations, legal, and other internal teams.
Collect, verify, and maintain customer documents and information.
Handle customer queries and resolve onboarding-related concerns.
Maintain accurate customer records and update CRM systems.
Follow up with customers to ensure timely completion of onboarding formalities.
Build and maintain strong customer relationships.
Prepare onboarding reports and provide regular updates to management.
Requirements
Minimum 4 years of relevant experience in Customer Onboarding, Customer Relationship Management, or Real Estate.
Excellent verbal and written communication skills.
Strong customer-handling and relationship-management abilities.
Good knowledge of MS Office and CRM software.
Strong follow-up, coordination, and problem-solving skills.
Ability to manage multiple customers and tasks efficiently.
Professional and positive attitude.
Prior experience in the real estate industry will be preferred.
Salary & Benefits
₹20,000 – ₹60,000 per month, based on experience and skills.
Career growth opportunities.
Professional and collaborative work environment.
Job Location
Iridium Infotech
2nd Floor, M-55, M Block Market,
Greater Kailash Part 2, New Delhi
How to Apply
Interested candidates with relevant experience can contact us or share their updated CV.
📞 Contact:
9319777349
7401351406
7360998999
