A Business Development Manager (BDM) for a facility management company drives revenue growth by identifying new, lucrative opportunities, managing client relationships, and securing contracts for services like cleaning, security, and MEP. They create tailored proposals, negotiate high-value deals, and achieve sales targets while leveraging industry knowledge to expand market presence. Ambition Box +2Key Responsibilities
Lead Generation & Sales: Identify, qualify, and secure new business opportunities through networking, cold calling, and industry events.
Proposal & Tender Management: Prepare, present, and negotiate, comprehensive facility management (FM) proposals and RFPs/RFQs.
Client Relationship Management: Build and maintain strong, long-term relationships with clients to ensure contract retention and identify expansion opportunities.
Market Intelligence: Monitor industry trends, competitor activities, and market opportunities.
Strategic Planning: Develop sales strategies to achieve quarterly and annual revenue targets.
Collaboration: Work with operations and internal teams to ensure service delivery matches contractual obligations.
Required Skills and Qualifications
Experience: 3–8+ years in B2B sales or business development, specifically within the facility management or related service industry.
Industry Knowledge: Solid understanding of hard services (MEP, HVAC, electrical) and soft services (cleaning, security, pest control).
Sales Skills: Proven track record of meeting or exceeding sales targets.
Communication: Strong negotiation, presentation, and relationship-building skills.
Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
Tools: Proficiency in CRM software for pipeline management.
Typical Goals
Increase company market share.
Ensure high customer satisfaction to foster renewals.
Expand the client portfolio in key sectors (corporate, retail, hospitality).
Benefits:
Health insurance
Internet reimbursement
Provident Fund