Business Development Executive – Pest Control Company (Job Role & Responsibilities)

1. Lead Generation & Prospecting

• Identify new business opportunities in residential, commercial, industrial, and corporate sectors.

• Generate leads through cold calling, field visits, referrals, online platforms, and networking.

• Maintain a strong pipeline of potential clients.

2. Client Meetings & Presentations

• Conduct site visits to understand customer pest issues and requirements.

• Present pest control services, treatment plans, and company benefits effectively.

• Explain AMC (Annual Maintenance Contract) packages and customized service solutions.

3. Sales & Conversion

• Prepare quotations, proposals, and service agreements.

• Negotiate pricing, terms, and close deals to meet monthly sales targets.

• Follow up consistently with prospects to convert leads into confirmed clients.

4. Customer Relationship Management

• Build and maintain long-term relationships with existing and new clients.

• Ensure customer satisfaction through timely communication and support.

• Handle customer queries, complaints, and escalate to the operations team if needed.

5. Coordination with Operations Team

• Communicate client requirements, service schedules, and special instructions to the operations/technical team.

• Ensure smooth service execution and timely delivery.

• Follow up post-service for customer feedback and cross-selling or up-selling.

6. Market Research & Expansion

• Study market trends, competitor services, and pricing.

• Identify new locations, industries, or sectors for business expansion.

• Update management with relevant market insights.

7. Reporting & Documentation

• Maintain daily activity report (DAR) and sales tracking sheets.

• Submit weekly/monthly sales performance reports.

• Update CRM or MIS dashboards with lead status and closures.

8. Branding & Promotional Activities

• Participate in marketing campaigns, exhibitions, events, and promotional drives.

• Positive representation of the company to enhance brand value.

• Support digital and offline marketing initiatives.

9. Financial Responsibilities

• Ensure clients make timely payments for services rendered.

• Follow up for outstanding dues and maintain payment records.

• Submit collected payments to the accounts department.

10. Target Achievement

• Achieve set monthly, quarterly, and annual sales targets.

• Develop strategies to improve sales performance.

• Regularly review performance with management.

• It is a Full Time Field Sales job for candidates with 1 - 3 years of experience.