Branch Sales Manager

Job Description

The Gold Appraiser is the cornerstone of trust and expertise in any organization dealing with precious metals and fine jewelry. You are the subject matter expert responsible for meticulously examining, testing, and assigning accurate market value to gold, silver, platinum, diamonds, and other gemstones.

Core Responsibilities Accurately assess and determine the karat value and purity of gold, silver, and platinum items using industry-approved methods like acid scratch tests, electronic gold testers, and XRF spectrometry. Conduct detailed evaluations of fine jewelry, luxury watches, and bullion to determine their current fair market value based on weight, composition, and prevailing spot prices.

Identify grade diamonds and other precious gemstones based on the 4Cs (Carat, Cut, Color, Clarity) and other defining characteristics.

Thoroughly inspect items for authenticity, damage, and quality.

Carefully weigh items on certified, calibrated scales to ensure precise measurements for accurate valuation and transaction processing.

Research and verify hallmarks, brand markings, and maker's marks to assist in determining an item's origin, period, and potential brand-added value.

Stay consistently informed on fluctuating daily market prices for precious metals and trends in the diamond and gemstone markets to ensure all appraisals are current and competitive.

Generate clear, detailed, and accurate appraisal documentation and reports for internal records, customer transactions, or insurance purposes.

Provide exceptional, high-touch customer service, building rapport and trust while handling sensitive and often valuable personal possessions.

Educate customers on the value of their items, providing insights into the characteristics of different precious metals and gemstones.

Document and photograph high-value items meticulously for records, creating a comprehensive digital and physical file for each significant appraisal.

Assist in training and mentoring new team members on basic testing procedures and the fundamentals of precious metal identification.

Function & responsible to participate & support the sales and marketing when required.

Hard Skills (Technical)

Precious Metal Testing (Acid, Electronic)

XRF Spectrometry Operation

Jewelry and Hallmark Authentication

Valuation Mathematics & Calculation

Market Price Analysis (Metals & Gems)

Jewelry and Hallmark Authentication

Valuation Mathematics & Calculation

Market Price Analysis (Metals & Gems) Soft Skills

High Ethical Standards & Integrity

Exceptional Attention to Detail

Strong Interpersonal & Communication Skills

Negotiation & Persuasion

Analytical & Critical Thinking

Customer Focus & Empathy

Discretion & Confidentiality

Robust Problem-Solving Abilities

Minimum Education: High school diploma / 10th Std - SSLC / Relevant field

Exp - 0-1 year in the relevant field.

Salary - Industry standards Immediate Joining Location - Karnataka covering - Mangalore, Mysore, Davangere, Bidar, Chitradurga, Bijapur, Shivmoga, Gangavathi, Haveri, Gadag, Karoor, Belgaum, Bijapur, Bagalkot, Hassan, Kodugu, Mandy, Chickamangaluru, Bellary, Raichur, Kopal, Dharwad, Hubli, Karwar, Tamil Nadu, Hyderabad

• It is a Full Time Field Sales job for candidates with 1 - 3 years of experience.