Build and maintain strong relationships with new and existing customers
Understand customer needs and recommend appropriate products and services
Achieve individual and branch sales and service targets
Handle customer inquiries, requests, and complaints efficiently
Support branch operations and ensure service standards are met
Assist with account opening, documentation, and KYC compliance
Cross-sell and up-sell banking or company products
Maintain accurate customer records and reports
Follow company policies, procedures, and regulatory guidelines
Participate in marketing and promotional activities at the branch