1. Retail Pharmacy Coverage
Visit assigned pharmacies, chemists, and retail outlets daily as per route plans.
Generate and collect orders from retailers.
Increase product penetration and wallet share from existing customers.
Identify and onboard new retail customers.
2. Sales & Business Growth
Achieve monthly and quarterly sales targets.
Drive primary and secondary sales growth.
Increase market share within the assigned territory.
Promote new product launches and schemes.
3. Relationship Management
Build strong relationships with pharmacy owners and purchasing staff.
Resolve customer issues related to supply, pricing, and service.
Maintain high customer satisfaction and retention.
4. Distribution & Operations Support
Coordinate with distributors and logistics teams to ensure product availability.
Support timely deliveries when required.
Monitor stock levels and prevent stock-outs at retail outlets.
5. Collections & Payment Follow-up
Ensure timely collection of outstanding payments.
Monitor retailer credit limits.
Reduce overdue receivables in the territory.
6. Market Intelligence
Track competitor activities, pricing, and promotional schemes.
Gather market feedback and identify growth opportunities.
Submit regular sales and market reports.
Key Performance Indicators (KPIs)
Sales target achievement (%)
Number of productive retailer visits/day
New retailer acquisition
Secondary sales growth
Order conversion rate
Collection efficiency
Market share growth
Product availability at outlets
Required Qualifications
Education
Graduate in any discipline (B.Com, BBA, BA preferred).
MBA in Sales/Marketing is an advantage for growth roles.
Experience
0–2 years of field sales experience.
Experience in pharma distribution, FMCG, healthcare sales, or retail sales preferred.
Freshers may also be considered by some companies.
Skills
Sales and negotiation
Territory management
Relationship building
Communication skills
Problem-solving
Basic MS Excel and reporting
Local market knowledge
Two-wheeler with valid driving license (commonly required)
Sample JD Summary
"The Area Growth Officer is responsible for driving sales growth, retailer acquisition, order generation, distribution effectiveness, and collection management within the assigned territory. The incumbent will develop strong relationships with retail pharmacies, ensure product availability, achieve sales targets, and contribute to overall business expansion."
Career Path
Area Growth Officer → Senior AGO → Area Sales Manager → Regional Sales Manager