Area Manager and Site Manager are responsible for smooth day-to-day outlet operations by strictly following company policies, SOPs, and food safety standards. They must have strong food knowledge and food service knowledge to ensure quality, hygiene, and customer satisfaction.
Both roles should monitor daily operations, control food cost and wastage, handle operational challenges, and maintain discipline at outlets. Regular Excel work is mandatory for tracking sales, food cost, stock, and other operational data. Continuous supervision, reporting, and corrective actions are essential to achieve operational efficiency and profitability.