Job Title: Fashion Consultant / Visual Merchandiser & Retail Associate
Location: Gurgaon
Employment Type: Full-Time
About the Role
We are looking for a passionate and fashion-forward individual to join our retail team. This role combines customer styling, visual merchandising, and daily retail operations to deliver a premium in-store experience while maintaining the brand's visual identity.
Key Responsibilities
Fashion Consulting
Assist customers in selecting outfits based on their style, preferences, and occasion.
Provide personalized styling recommendations and product knowledge.
Build strong relationships with customers to enhance their shopping experience.
Understand customer preferences and share insights with the team.
Upsell and cross-sell products while maintaining a consultative approach.
Visual Merchandising
Maintain store displays in line with the brand's visual guidelines.
Create appealing product presentations to maximize customer engagement.
Ensure mannequins and display areas are styled according to current collections.
Refresh displays based on new arrivals, campaigns, and promotional activities.
Maintain cleanliness and presentation standards across the store.
Retail Operations
Support daily opening and closing procedures.
Manage inventory replenishment and stock organization.
Assist in receiving, tagging, and arranging merchandise.
Ensure products are displayed correctly and accurately priced.
Coordinate with warehouse and operations teams for stock availability.
Maintain trial rooms and customer service areas.
Customer Experience
Welcome and engage every customer entering the store.
Resolve customer queries professionally.
Handle billing support when required.
Collect customer feedback and identify opportunities to improve the retail experience.
Deliver exceptional service aligned with the brand's standards.
Brand & Content Support
Assist in styling products for in-store photoshoots and content creation.
Support campaign launches, product drops, and store events.
Coordinate product selection for content shoots when required.
Requirements
Bachelor's degree in Fashion, Retail Management, or a related field (preferred).
Strong interest in fashion, streetwear, and current trends.
Excellent communication and interpersonal skills.
Good understanding of styling principles and customer service.
Basic knowledge of visual merchandising techniques.
Ability to work in a fast-paced retail environment.
Strong organizational and problem-solving skills.
Preferred Skills
Fashion styling and outfit coordination.
Visual merchandising.
Retail sales and customer relationship management.
Inventory handling.
Trend forecasting.
Team collaboration.
Attention to detail.
What You'll Learn
Premium retail operations.
Fashion consulting and personal styling.
Visual merchandising for luxury streetwear.
Customer psychology and buying behavior.
Brand communication and storytelling.
Campaign execution and product presentation.
Inventory and retail management.