We are looking for a proactive, organized, and tech-savvy Merchant who can effectively manage client relationships, coordinate with internal teams, and oversee day-to-day production activities.
Key Skills & Competencies
Strong communication and interpersonal skills with the ability to interact confidently with clients, buyers, vendors, and internal teams.
Excellent coordination and follow-up skills to ensure smooth execution of orders from inquiry to dispatch.
Ability to manage day-to-day production schedules and work closely with production, design, and quality teams to meet deadlines.
Strong leadership and team management skills to coordinate cross-functional teams and drive timely execution.
Good problem-solving and decision-making abilities with attention to detail.
Well-organized with the ability to prioritize multiple tasks in a fast-paced environment.
Key Responsibilities
Communicate regularly with clients and buyers regarding orders, timelines, approvals, and updates.
Coordinate with design, sampling, production, procurement, and quality teams to ensure timely execution of orders.
Monitor production progress and proactively resolve delays or issues.
Maintain order records, production schedules, and documentation.
Ensure all client requirements, specifications, and delivery commitments are met.
Prepare reports, presentations, and correspondence as required.
Support management in improving operational efficiency and workflow.