JOB DESCRIPTION - FASHION CONSULTANT/ Sr. FASHION CONSULTANT
Experience required - 1- 3 years
Qualification - Plus two, Diploma, Graduate
Industry - Apparel/Retail
Roles and Responsibilities:
Provide expert fashion and wardrobe consultation aligned with current trends and
customer preferences
Deliver exceptional customer experience by anticipating needs and providing
personalised, solution-oriented service
Maintain strong product knowledge across categories to confidently address
customer queries to contribute to overall store-revenue goals
Identify and build relationships with high-value customers to enhance repeat
business and customer loyalty
Actively promote new seasonal merchandise to maximize visibility and sales
opportunities and help the customer stay abreast of seasonal fashion trends
Train and supervise Apprentices deployed at the store to bring them up the curve
as a potential Fashion Consultant
Manage the billing counter in absence of the Store-Manager.
Effectively communicate ongoing promotions and offers to influence purchasing
decisions
Handle customer concerns and escalations professionally to protect brand
reputation and drive satisfaction
Advise customers on suitable non-apparel options to complement purchases and
enhance overall styling
Ensure merchandise presentation is maintained in line with brand and visual
merchandising standards
Monitor stock levels and proactively highlight fast-moving items, stock gaps, and
customer demand trends
Desired Skills:
Confident, well-groomed, and customer-focused, with the ability to build rapport
and provide informed fashion recommendations
Flexible to work in shifts and adapt to dynamic retail schedules
Proficient in MS Office and comfortable using retail systems for reporting and
data management
Commercially aware, with the ability to identify fast-moving merchandise and
support timely stock replenishment
Strong communication skills in English, Hindi, and the local language
1–3 years of relevant retail experience; prior experience in the apparel industry Preferred.